FAQ

General Information

1. What are your hours of operation?

   • Staffed hours for personal training, golf lessons and recovery therapies are M-F 5:30am - 3:00pm.

   • Our open gym access is 3:30pm - 5:00am M-F and all day Sat-Sun.

   • Our golf simulator membership is available 24/7 by booking online.

2. How do I become a member?

   • You can schedule your appointment on our contact page to visit our gym during staffed hours. Membership options vary based on access and services.

3. Do you offer a trial period or guest passes?

   • No, we do not offer a trial pass. Please contact us for details and availability.

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Membership and Access

1. What does a membership include?

   • Memberships can include open gym access, use of golf simulators, personal training and golf lessons. Specific details can vary by memberships.

2. How does access work?

   • Members receive an access code to enter the gym outside of staffed hours.

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Personal Training

1. How do I schedule a personal training session?

   • You can schedule a free consultation with one of our trainers via our contact form on this website, where you will discuss your goals, limitations and schedule.

2. What qualifications do your personal trainers have?

   • Our trainers are certified professionals with expertise in both fitness, golf-specific training and rehab protocols and all carry current CPR/AED certifications.

3. Do you offer group training sessions?

   • Yes, we offer both one-on-one and partner training sessions. Partner sessions can be scheduled with your trainer.

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Golf Lessons

1. How can I book a golf lesson?

   • Lessons can be scheduled via our contact form or by speaking with our golf instructors. Lessons are seasonal from November - March.

2. What is the difference between a golf lesson and a golf clinic?

   • Private lessons are one-on-one with a focus on individual skills, while clinics are group sessions covering various aspects of golf.

3. Do you provide equipment for lessons?

   • We provide some equipment, but it’s best to bring your own clubs if you have them.

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Golf Simulators

1. How can I reserve time on a golf simulator?

   • Reservations can be made through our online booking tab. We recommend booking in advance to ensure availability. 

2. Are there any restrictions on simulator use?

   • Simulators have a 60 minute time limit.

3. Can I use the simulators outside of staffed hours?

   • Yes, with the golf simulator membership you will receive your private access code and be able to use the simulators 24/7 based on availability.​

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Additional Services

1. Do you offer any nutritional advice or services?

   • We offer basic nutritional advice and can refer you to specialized nutritionists if needed.

2. Are there showers available?

   • Yes, we provide a single bathroom with a shower for our members' convenience. Please keep showers timely to ensure the bathroom is accessible for other members.

3. Can I bring guests or family members?

   • Guests are allowed during your training session, but may need to pay a fee based on your trainers preference. Guests are not permitted during unstaffed hours.

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Policies and Procedures

1. What is your cancellation policy for personal training or lessons?

   • Cancellation for services require 12 hour notice. Cancelations for Open Gym require written notice on or before the 20th of the previous month. If you are on the Monthly Rate for sessions, you will need to ensure that you can make up your canceled session within the month of purchase. They do not roll over into the next month. Please refer to your trainer for more information based on canceled sessions.

2. What happens if I lose my access code?

   • Contact us immediately. 

3. Do you offer any discounts or promotions?

   • We occasionally offer promotions for new members or referrals. Make sure you are enrolled in our emails to receive our lates updates.